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FAQs

Quick answers to common questions about Onza Finance

General

What is Onza?

Onza provides liquidity-as-a-service for skilled nursing facilities and their lenders. Learn more in our story.

How does Onza Finance help skilled nursing facilities?

Onza transforms Medicare and Medicaid receivables into immediate cash flow, providing up to 85% advance on receivables with same-day funding after approval. This helps SNFs maintain operations, invest in growth, and reduce borrowing costs by up to 30% compared to traditional financing.

What types of receivables does Onza finance?

We finance Medicare and Medicaid receivables for skilled nursing facilities. Our platform is specifically designed to understand the healthcare payment cycle and provide liquidity based on verified claims and patient data.

Who is behind Onza?

We are operators and technologists with deep healthcare and credit experience. Meet the team on our Team page.

Platform

What is Insight?

Insight is our underwriting engine that aggregates EHR and CMS data into standardized, lender-ready reports. Explore it on the Insight page.

What is Flow?

Flow streamlines origination with workflows, document management, and collateral perfection. See details on the Flow page.

What is Sentinel?

Sentinel provides post-funding monitoring of payments and operational health for ongoing risk management. Visit the Sentinel page.

How does Marketplace work?

Marketplace matches SNFs with lenders who understand their business, creating competitive offers with transparent terms. Learn more on the Marketplace page.

What documents does Flow generate?

Out-of-the-box standard origination documents and exhibits, configurable to your needs, plus data-backed summaries for credit review. Learn more in Flow.

Do you support complex org structures?

Yes. Flow supports multi-facility organizations and complex ownership structures, including HUD loan–compliant setups, publicly owned facilities, and intergovernmental transfer (IGT) structures, with guided workflows and validations.

How do you ensure collateral perfection?

Automated agent checks with standardized validations, plus human review, ensure filings and collateral requirements are complete before closing.

Does Sentinel connect to our EHR?

Yes. Sentinel plugs directly into your EHR so claims are backed by an auditable, real-time trail of evidence.

How are Sentinel alerts delivered?

In-app and email notifications by default, with configurable mobile alerts if needed.

How do you vet borrowers?

All borrowers are pre-vetted via Insight with standardized underwriting packages for faster review. Lenders also conduct their own independent analysis on each deal.

How many lenders will see my deal?

We match you with best-fit lenders based on your profile. You control sharing and can compare offers side-by-side in Marketplace.

What influences rate offers?

Facility performance, market conditions, and lender appetite. Marketplace encourages competition to surface the best terms.

How often are Insight metrics updated?

Metrics refresh continuously as new data arrives. For ongoing post-funding monitoring, see Sentinel.

What metrics does Sentinel monitor?

Collateral value, Medicare/Medicaid payments, covenant thresholds, and key operational indicators. Learn more on the Sentinel page.

Can we review historical changes in Sentinel?

Yes. Dashboards include timeline views and history so teams can review past updates alongside current status.

What underwriting metrics do you use?

We standardize core healthcare and operational metrics (e.g., census, payer mix, PDPM drivers, payment velocity) and benchmark them to peers to support credit decisions. See examples in Insight.

Getting Started

Who is a good fit for Onza?

Skilled nursing facility operators and lenders who want standardized underwriting, faster origination, and transparent monitoring. If you’re evaluating working capital or portfolio expansion, we can help.

What do you need to kick off underwriting?

Basic facility profile and permissioned access to your EHR. We already incorporate CMS data; in certain cases, we may request accounting exports. We’ll guide you step-by-step. Start with Insight or contact us.

Process

How long does a typical deal take?

Underwriting can begin as soon as data is connected. Many customers complete integrations in 2–4 weeks; timelines vary by scope and vendor responsiveness.

How are lenders selected and matched?

We match based on facility profile, historical performance, and lender preferences. You can compare offers side-by-side in Marketplace.

For Lenders

Can we use our own credit model?

Yes. Use your own model powered by standardized inputs from Insight, or opt for our standardized risk model. Exports are available to feed your internal workflows.

What kind of borrowers are in the Marketplace?

All borrowers are pre-vetted via Insight and present standardized underwriting packages for faster review. Learn more on Marketplace and Insight.

Pricing

How is pricing determined?

Pricing depends on borrower profile, market conditions, and lender appetite. Marketplace creates competition and transparency so you can evaluate terms clearly.

Data & Ownership

Who owns the data and reports?

You control your data. We generate standardized reports to support underwriting and monitoring, and you can export what you need for your records.

Can we export or share reports?

Yes. Reports and core data extracts are available for sharing with your stakeholders (e.g., credit committee) as needed.

Support

Do you provide onboarding and ongoing support?

Yes. Our team assists with integrations and workflow setup, and provides ongoing support as you scale.

How do I get in touch?

Reach out via our Contact page or email [email protected].

Security & Privacy

How do you protect my data?

We use enterprise-grade security, including encryption in transit and at rest, role-based access controls, and audit logging. See our Privacy Policy for details.

What data sources do you connect to?

Common integrations include EHR systems like PointClickCare and MatrixCare, and CMS public data. Learn more on Insight and Sentinel.

Do you sell personal data?

No. We use data solely to deliver and improve our services as described in our Privacy Policy.

Integrations

How long do integrations take?

Most customers complete initial integrations in 2–4 weeks, depending on scope and vendor access.

For SNFs

What terms and rates should I expect?

Terms vary by facility profile and market conditions. Marketplace helps you compare multiple offers side-by-side to find the best fit. Start at Marketplace.

What do you need from us to get started?

Basic facility profile information and data access approval for your EHR and CMS data. Our team will guide you through the setup. Contact us to begin.

How quickly can I get funding for my Medicare receivables?

Once approved, you can receive same-day funding. The initial approval process depends on how quickly we can connect to your EHR and verify your receivables, typically completed within 2-4 weeks for initial setup.

Is this better than traditional factoring or lines of credit?

Onza's liquidity-as-a-service typically reduces borrowing costs by up to 30% compared to traditional financing. Unlike traditional factoring, our platform provides transparent, real-time monitoring and integrates directly with your systems for faster processing and better rates.

For anything else, please contact us.